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Ceramic Collection

Return Policy

Davens Ceramic Center does not accept any returns or exchanges without a receipt.

Additional Details

Timeline

Returns must be processed within 60 days of the receipt of purchase. No returns will be accepted after the 60-day period. Items which we approve for return must be unused and in brand new condition.

Glazes

Wet and dry glazes are not returnable due to possible contamination. Dry chemicals & materials are not returnable due to possible contamination. Special-order items and equipment are not returnable, no exceptions.

Equipment

Regularly stocked equipment (wheels, slab rollers, extruders, etc.) is only returnable if it is in brand new condition, unused, and includes all original packaging and materials (instructions, warranty, and so on).

Damages

Please check your order immediately upon receipt. Any discrepancy, shortage, or damage not reported within 15 days of receipt may not be honored. Davens reserves the right to decline any discrepancy report after the 15-day window.

Contact

Any questions should be directed to Davens Ceramic Center at 770.451.2105 or by filling out the contact form on our website.

Davens Ceramic Center reserves the right to determine the validity of exchanges and returns. Davens Ceramic Center reserves the right at our sole discretion to reserve, deny, or cancel any orders placed through our website, over the phone or through email whether the order has been confirmed and your credit card has been charged or not. If your credit card has already been charged for the purchase and your order is cancelled, Davens Ceramic Center shall issue a credit to your credit card account in the amount of the cancelled order.

*Davens will not accept any returns for purchases made prior to March 1st 2024 after March 15th 2024.

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